How to improve customer service with bulk SMS Service?
Sending a SMS to customers is one of the most effective marketing tools around us. Customers also feel happy when they receive a message from their service provider. Because 97% of text messages are immediately read by customers, this is the best way to keep in touch with customers and stay on the market. This must be taken into consideration that the mere basis of leading a successful business is marketing. Below are some ideas/tricks to satisfy your customers via bulk SMS service.
· Send special offer alert / discounts/ coupons
· Wish your customers
· Send confirmations
· Send SMS in country language
· Ask Feedback
· Send local festive greetingsIn today’s highly competitive era, it is important that your company stand out from the crowd to become successful. When starting or running a business it is necessary to ensure that direct assistance is provided to customers in a timely manner.